About 1% of EquipmentCo.’s deliveries lead to out-of-box failures (OBF). This resulted in customer dissatisfaction and increased delivery costs. Therefore, EquipmentCo. sought to identify the root cause of these failures, identify solutions together with KPIs to measure OBFs.Read more →
AutomationCo. sells its products via Local Sales Units (LSUs) in each country. To sell these products, AutomationCo. utilises a transfer pricing strategy. But in recent times it was losing its monitoring control on individual LSUs which was beginning to impact potential sales opportunities in a few product segments.