MaterialsCo.'s factories lacked cohesive and standardised maintenance processes. Maintenance across factories were reactive or corrective in nature. MaterialsCo. sought to change this to a proactive and predictive way in order to reduce production disruptions, save costs and increase productivity.Read more →
About 1% of EquipmentCo.’s deliveries led to out-of-box failures (OBF). OBF is the failure of equipment after it is delivered to the customer. This resulted in customer dissatisfaction and increased delivery costs. EquipmentCo. had conducted root cause analysis on the origin of OBFs and implemented corrective actions. But the OBFs had not reduced substantially. Therefore, EquipmentCo. sought to identify the root cause of these failures, identify solutions together with KPIs to measure OBFs.