PowerCo. is expanding its sales to a new market area and in order to meet the requirements of the new market, they had to customize their sales process. To accomplish this, PowerCo. sought to customize their existing Microsoft CRM environment to be applicable in the new market.Read more →
ChemicalCo. struggled with information latency about their goods-delivery reporting. The company was caught off-guard when customers called to inquire about goods whereabouts in case of delays. This negatively impacted customer satisfaction and ChemicalCo’s NPS score. Thus, ChemicalCo. sought to identify a solution that would allow real-time tracking of goods.