Case studies & Blog

Here are selected cases where our teams have helped executives at global corporations in accelerating progress on critical projects. Through these articles, we also share our latest thinking, ideas, and perspectives on the Future of Work and on the issues that matter most to executives.

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What does on-demand workforce offer to companies?

What does on-demand workforce offer to companies?

on-demand workforce innovation labor force flexibility

Companies do not always have sufficient resources at their disposal to operate with the agility needed to deliver results. Due to the current market environment, 90% of executives surveyed by McKinsey believe that how the business will be done in the next 5 years will change substantially. However, only 1/5th of surveyed executives believed that they have the needed expertise, resources and commitment to pursue growth successfully in the new market environment.

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CRM customization requirements for market entry

CRM customization requirements for market entry

energy agile deep dive business development

PowerCo. is expanding its sales to a new market area and in order to meet the requirements of the new market, they had to customize their sales process. To accomplish this, PowerCo. sought to customize their existing Microsoft CRM environment to be applicable in the new market.

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Improve the project success rate

Improve the project success rate

on-demand workforce project management outsource

In a survey conducted by PwC, about 59% of executives stated that 1 out of 4 projects fail to deliver the expected outcomes within the time and budget constraint. In a similar study, PMI also found that over the period of 2011 to 2018 only about 50-60% of their projects were either completed within the budget or time and of those, only about 60-70% of projects met expected outcomes. But what is the reasoning and how can executives effectively prioritize the projects?

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Reduced equipment failures upon delivery to customers

Reduced equipment failures upon delivery to customers

manufacturing current state analysis current state analysis

About 1% of EquipmentCo.’s deliveries lead to out-of-box failures (OBF). This resulted in customer dissatisfaction and increased delivery costs. Therefore, EquipmentCo. sought to identify the root cause of these failures, identify solutions together with KPIs to measure OBFs.

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Emerging digital facility-management needs

Emerging digital facility-management needs

facility management agile deep dive business development

The facility management industry is a fragmented and complex industry. Their customers consist of incumbent construction industry players who inherently are risk-averse, due to long lifecycle of their buildings. Thus in order for the FM industry to grow, they have to prove that their solutions are well-founded in customer needs and a have strong business case.

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AI & Customer centricity needed by Automation industry

AI & Customer centricity needed by Automation industry

ai customer centricity automation industry pulp and paper industry

The year 2020 has made industry leaders rethink their operational and sales goals. Automation industry is no different in this respect, for instance, ABB saw a decline in orders by -4% (H1 2019-2020) while Valmet saw a decline in order volume by -2%. Thus going forward, the Automation industry will need to innovate on their solutions to weather this decline in orders.

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Scientifically substantiate product sustainability value claims

Scientifically substantiate product sustainability value claims

construction industry data analytics sustainability

ConstructionCo. needed to find relevant case examples where their customers had been able to achieve both sustainability targets and cost savings using similar products. ConstructionCo.’s potential customers had many alternatives to choose from, and its product had yet to prove its value to the customer from a cost point of view.

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Standardise maintenance process and scout a digital solution

Standardise maintenance process and scout a digital solution

chemical industry digital solution scout current state analysis operations

MaterialsCo.'s factories lacked cohesive and standardised maintenance processes. Maintenance across factories were reactive or corrective in nature. MaterialsCo. sought to change this to a proactive and predictive way in order to reduce production disruptions, save costs and increase productivity.

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Improve cross-division collaboration for knowledge transfer

Improve cross-division collaboration for knowledge transfer

telecommunication agile deep dive digital solution scout strategy

TelCo. faced internal barriers in collaboration between the olders and new teams. These barriers were related to both company culture as well as the formal goals between teams. Therefore TelCo. wanted to find a way to break down the barriers and increase interaction between the teams.

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Automate price range analysis for new product

Automate price range analysis for new product

healthcare data analytics business development

EquipmentCo. was preparing to launch a strategic product which could fundamentally transform the way the current product line was thought and configured in the industry. To accomplish this, EquipmentCo. sought to identify the pricing range of its existing product suite in different geographies.

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Improve operational excellence through on-demand workforce

Improve operational excellence through on-demand workforce

operational excellence supply chain on-demand workforce

30.7% of operational excellence executives consider end-to-end supply chain transformation as their biggest challenge. To accelerate progress, transformation executives need to break down problems in mini-battles and approach it in sprints.

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Predict supplier sourcing strategy

Predict supplier sourcing strategy

commodities agile deep dive supply chain

With only 4-5 large players in the market, ProcessCo.s’ customers now had limited supplier options to choose from. Thus, ProcessCo. wanted to understand any potential changes in its customer supplier strategy.

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Map and define core processes to reduce errors

Map and define core processes to reduce errors

food & beverage current state analysis operations

ConfectioneryCo. lacked clarity of its high-level company core business processes. With the help of on-demand workforce it was able to streamline key decisions within the company and reduce process variance.

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New product adoption barriers from value chain players

New product adoption barriers from value chain players

commodities agile deep dive supply chain sustainability

The meat industry has a long and complex value chain with multiple stakeholders who influence adoption. As PackagingCo. sought to increase the adoption of its new and improved product, it wanted to identify the concerns of each stakeholder w.r.t. the new packaging solution.

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Purchase influencer’s pains and gains

Purchase influencer’s pains and gains

commodities agile deep dive business development

ManufacturingCo. recently launched an innovative product and needed to create a compelling value proposition for its customers, therefore, it sought to understand the usage journey and pain points of its customers’ influencers i.e. Non-Buying Customers (NBCs).

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Role of UX in industrial purchase-decisions

Role of UX in industrial purchase-decisions

manufacturing & automation agile deep dive business development

With the shift towards digitalisation and attention to User Experience (UX) of technologies, AutomateCo. sought to understand from their customers the extent to which UX plays a role in their purchase decisions.

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Service sales strategies

Service sales strategies

commodities agile deep dive business development

As CompoundCo. sought to monetize its services along with its products, it wanted to identify successful service-sales implementation strategies.

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Enable enterprise transformation sales

Enable enterprise transformation sales

manufacturing & automation agile deep dive business development

AutomationCo. wanted to become a digital transformation partner for its customers by shifting from product-based selling to consultative-based selling.

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Business renewal opportunities in the food industry

Business renewal opportunities in the food industry

information technology agile deep dive business development

TechnoCo. wanted to help its food industry customers in achieving their strategic ambitions. By deploying on-demand workforce TechnoCo. was able to accelerate its business development efforts by 6 months.

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On-demand workforce accelerates progress

On-demand workforce accelerates progress

on-demand workforce

“Companies had to have a personal computer strategy in the 80s, an internet strategy in the 90s, and a mobile strategy in the 2000s. In 2018, companies need to have an on-demand strategy.” – Senior Director Microsoft

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How to track goods in real-time

How to track goods in real-time

chemical industry agile deep dive digital solution scout supply chain

ChemicalCo. was caught off-guard when customers called to inquire about goods whereabouts in case of delays. This negatively impacted customer satisfaction and ChemicalCo’s NPS score.

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Business model for servicing-partner for higher service levels

Business model for servicing-partner for higher service levels

industrial goods agile deep dive business development

HeavyCo. - a major manufacturer of industrial equipment - sought to expand geographical coverage of its service business in order to reduce the lead time and costs of service. Deployment of on-demand workforce helped HeavyCo. cut down the time needed to reach the pilot phase of the project by 3X.

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Risk assessment for production processes

Risk assessment for production processes

wood industry current state analysis operations

As ManufacturingCo. sought to improve the safety measures at its factories, they wanted a user-friendly risk assessment method which could help the operator identify as well as mitigate risks.

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